Customer Service Representative | Inside Sales (m/w/d)

  • Thüngenfeld 3, Ennepetal
  • 40 hours

As a customer service representative, you only answer phone calls? At IPP, we believe you can do so much more. As the person who supports customers day in and day out, you're the first to identify areas for improvement. Insights that help operations run more smoothly. Whether you're putting a smile on a customer's face, contributing to teamwork or optimizing the supply chain for millions of cups of tea, at IPP we want you to make a difference with your work.<br /> <br />  

What you get

Impact works both ways. Just as you give your best, so will we. And these are not just words. We believe that flexible working hours and mobile working support a healthy work-life balance. Diverse development opportunities and freedom to design tasks ensure that you don't lose your impact. And we take plenty of time for internal celebrations and give you a good feeling about the company through a start-up DNA.
Find out more about what we have to offer.

Who you are

  • Completed commercial apprenticeship
  • Initial professional experience in internal sales or customer service is an advantage
  • Target-oriented conversation with good expression and positive reflection
  • Practiced handling of MS Office programs

Make impact as customer service representative

In your role, you will be responsible for customer care in the D/A/CH region and support the field sales team. This includes, among other things, the independent preparation of offers, order processing and complaint handling. In addition, you will monitor the load carrier inventories at customers and service providers and prepare evaluations and statistics for your area. Support and participation in projects round off your area of responsibility.

DID YOU GET CURIOUS?

How dedicated and motivated do you want to be as a customer service expert? Contact our HR Business Partner, [email protected] for more information about the position or apply below!
 



 

IPP Smartbox
220621 68 IPP 00794
There is a huge engagement, and warm and motivating team spirit

This is IPP

We are IPP, member of Faber Group. As a leading European pallet pooler we are a vital part of demanding and fast-moving supply chains. We operate a circular re-use system for high quality pallets and boxes and work extensively with well-known brands, producers and retailers. We are logisticians, working together seamlessly across supply chains.

220607 59 IPP Lean&Green 00611 SVS